Keep Your Visitors From Leaving
Fact: it’s easier to keep an existing customer than to gain a new one. Keep your customers coming back by optimizing their web experience.
Whether your visitors are signing up or making a purchase, the process rarely consists of a single step. See which steps of the process are engaging your customers the most… and where they’re leaving.
With FoxMetrics, you can make changes to your user experience and see which ones work. Whether you’re changing something simple like the color of a button or revamping your entire website, we’ll show you reports on what’s working and what’s not. Use that information to reduce your churn and make sure your visitors are completing your calls to action.
Keep Your Visitors Coming Back
Once you know your churn, you can use FoxMetrics to optimize the user experience. Take advantage of personalized targeting and segmentation to show your visitors what they want to see, when they want to see it. Is your audience returning to your site? What’s your audience doing on repeat visits? You can show your visitors what’s new since their last visit, or show off items related to what they’ve viewed in the past. And once you’ve given them reasons to come back, they’ll come back again and again.
The customers that keep coming back are your most valuable customers, and they deserve to experience the best your website has to offer. Keep them engaged by customizing your website to their wants and needs, and you can turn them into your biggest brand advocates.
Combine customer retention with analytics, profiles, and targeting, and you’ve got an unparalleled product suite ready to give you insights on anything you want.