Customer Experience

5 Useful Ways to Improve Customer Experience

Posted by FoxMetrics on March 29, 2019 | Featured

Personalizing your customer engagement leads to better customer experience because everything that gets to them from you is relevant and speaks to their specific needs. … Read More

Tags: customer data, customer experience, customer satisfaction

5 Ways to Re-engage and Retain your Customers Using CRM

Posted by FoxMetrics on February 28, 2018 | Featured

It’s easier and cheaper to retain an existing customer than it is to get a new one. … Read More

Tags: CRM, customer loyalty, customer retention, customer service, retain